Last updated: January 2025
We strive to make returns as smooth as possible. Below is the process for returns and exchanges.
How to Start a Return
Email us at support@massagechairselect.com with:
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Your order number
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Product name
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Reason for return
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Photos of the unopened box
Once approved, you’ll receive:
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A Return Merchandise Authorization (RMA)
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Freight pickup instructions (if applicable)
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Return shipping details
Return Condition Requirements
To be eligible for a return:
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Chair must be unused
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No scratches, dents, or wear
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All accessories/manuals must be included
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Original packaging required
Exchanges
Exchanges follow the same steps as returns.
Once the returned item is inspected, we ship the replacement.